Feature requests

🇪🇸 I would like the same transactional messages to be sent but instead of email through Whats App, this would help a lot, I think the use of WhatsApp is now more common. 🇬🇧 I would like that the same transactional emails are sent to clients in WhatsApp messages. This would help a lot because I think that using WhatsApp is more common than email.

It is an operational error to have to manually cancel packages that have already used their credits but whose effective date has not arrived so that they can purchase another package.

🇬🇧 Currently, we can see whether or not a client has signed the Liability waiver, however, we cannot see WHEN this was signed, nor download the copy of the signed waiver. I would like to be able to do this. 🇪🇸 Currently, we can see if a customer has signed the Disclaimer, however, we can't see WHEN it was signed, nor download the copy of the signed waiver. I wish I could do this.

🇬🇧 It would be helpful if clients could access the studio's Liability Waiver and Terms & Conditions directly from their client app. This would let them review policies like no-shows and fees anytime, and would help us as studios to clearly point clients to these terms from within their accounts. 🇪🇸 It would be useful for customers to be able to access the Liability Waiver and the Terms and Conditions of the study directly from their app. This would allow them to review policies such as no-shows and fees at any time, and would help us studios direct customers to these terms from their account.

🇬🇧 Currently, we can only include classes, appointment services, and video categories in memberships. However, we should be able to also include EVENTS for clients to book if they have that plan. 🇪🇸 Currently, we can only include classes, dating services, and video categories in memberships. However, we should also be able to include EVENTS so that customers can book them if they have that plan.

🇬🇧 I’d like to offer optional add-on products when a client makes a booking—such as water, towel rental, or other amenities—each with an additional cost that can be paid in advance. 🇪🇸 Me gustaría ofrecer productos opcionales al momento en que un cliente haga una reserva —como agua, renta de toalla u otros amenidades— cada uno con un costo adicional que pueda pagarse por adelantado.

🇬🇧 Currently, we only display the remaining spots until there are only 5 left. It would be preferable to have them visible at all times. 🇪🇸 Actualmente, solo mostramos los lugares restantes hasta que solo queden 5. Sería preferible tenerlos visibles en todo momento.

🇺🇸 On a dashboard, whether it’s contacts or sales (ideally both), it would be helpful to see which package was purchased and have the ability to filter by package/membership. For example, if I want to send a discount to everyone who bought a trial class package and target them for an upsell, I can’t do it because there’s no filter that shows me this. Currently, you classify registered users as prospects. A registered user may or may not have the intention to purchase; for now, they’re just showing interest. However, someone who has already taken the trial class is further down the sales funnel and is truly a lead/prospect. 🇪🇸 En algún dashboard, ya sea contactos o ventas (idealmente en ambos), sería bueno ver qué paquete compraron y poder filtrar por paquete/membresía. Por ejemplo, si quiero enviar un descuento a todos los que me compraron un paquete de clases prueba, al que le quiero hacer upsale, no puedo porque no hay ningún filtro que me diga esto ya que ustedes clasifican como prospecto a un registrado. Un registrado puede, o no, tener intención de compra, por ahora sólo muestra interés. Pero alguien que ya tomó la clase prueba, está más abajo en el funnel de ventas y este es realmente un lead/prospecto.