Do you have a hard time contacting customers who book from Wellhub or TotalPass? 😓 From now on, this will be much easier and much more useful for your daily operation.
🇬🇧 Scroll down for the English explanation.
Fitune now automatically synchronizes the mobile number that your customers have registered in their Wellhub or TotalPass app every time they book a class. 🔄✨
This allows you to
locate them quickly
, resolve unexpectedness
and give a smoother experience
before each class.
💡 How does it work and how does it help you?
- 📲 Your studio will always have the most up-to-date number— Every new booking automatically brings the customer's most recent phone number. This means that you can contact him instantly if there are changes, delays, questions, cancellations or emergencies. More order and less hassle.
- ❗ If the number doesn't appear in Fitune— Don't worry. The customer probably doesn't have a number entered in the integration app (for example, in Wellhub it's optional) or hasn't updated it since their last reservation. 💬 This helps you identify who needs to update their information to be able to communicate with them without obstacles.
- 🔁 It is always updated from the integration app— The customer must update their number directly in Wellhub or TotalPass for Fitune to receive it. This way we ensure that the information you see on Fitune is always reliable and recent, without duplicate or outdated data.
⚠️ Keep in mind that if you update the customer number from Fitune, that update doesn't travel to the integration. If you see a profile without a number, you can recommend updating it in their Wellhub or TotalPass app. On your next booking, Fitune will bring it automatically.
🇬🇧🇬🇧🇬🇧🇺🇸🇺🇸🇺🇸 ENGLISH 🇺🇸🇺🇸🇺🇸🇬🇧🇬🇧🇬🇧
Is it hard for you to contact clients who book through Wellhub or TotalPass? 😓 From now on, this will be much easier and much more helpful for your daily operations.
Fitune now automatically syncs the phone number your clients have registered in their Wellhub or TotalPass app every time they book a class. 🔄✨
This makes it easy to
reach them quickly
, resolve unexpected issues
, and offer a smoother experience
before every class.
💡 How does it work and how does it help?
- 📲 Your studio will always have the most up-to-date number— Every new booking automatically brings in the client's latest phone number. This means you can contact them instantly if there are changes, delays, questions, cancellations, or emergencies. More order, fewer complications.
- ❗ If the number doesn't appear in Fitune— Don't worry. It likely means the client hasn't added a number in the integration app (for example, it's optional in Wellhub) or they haven't updated it since their last reservation. 💬 This helps you identify who needs to update their information so you can reach them without obstacles.
- 🔁 It always updates from the integration app— The client must update their number directly in Wellhub or TotalPass for Fitune to receive it. This ensures that the information you see in Fitune is always reliable and recent, without duplicated or outdated data.
⚠️ Keep in mind that if you update the client's number in Fitune, that update does not sync back to the integration. If you see a profile from Fitune without a number, you can recommend that they update it in their Wellhub or TotalPass app. On their next booking, Fitune will automatically pull it in.