Auto-book clients in the Waiting list when a space opens // Reservar automáticamente a los clientes el la Lista de espera cuando un espacio se habilita
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Phil Barnhill
🇬🇧 For those on the waiting list for a class to be automatically booked to the class when a space opens, instead of contacting them and inviting them to book it themselves. This is unfair as the new open space allows anyone to book when it should be automatically given to the person on the waiting list.
It would also be a good idea to have an admin option to have an automatic text message sent to the client as well (on a cost-per-message basis of course).
🇪🇸 Para aquellos en Lista de espera para una clase, deberían ser movidos automáticamente a un espacio disponible en lugar de contactarlos para invitarlos a reservar. Esto sería más justo, ya que cuando un espacio see habilita este queda abierto para que cualquiera lo reserve cuando debería ser asignado automáticamente a la persona en la Lista de espera.
También sería una buena idea tener una opción para el administrador de enviar automáticamente un mensaje de texto al cliente (a un costo por mensaje, por supuesto).
Fernanda García
Hey Phil, thanks for making this request! Our waiting list email currently gets triggered to those in the Waiting list only, giving an advantage over those who aren't signed up. However, I do see your point! Just let me ask you something (to confirm)...
Let's say you have 3 clients in the Waiting list, but only 1 space opens, the clients automatically booked should be the one that signed up to the waiting list first, right? Therefore, clients 2 and 3 would have to wait for more spaces to open.
Fernanda García
I've also added your vote to this request: https://feedback.fitune.io/feature-requests/p/have-the-option-to-send-sms-to-my-clients-poder-enviar-mensajes-de-texto-a-clien
Since this one is specific to being able to send SMS to your clients.
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Malgosia Underwood
I would have that as an option because often by the time a space becomes available, people on the waiting list might not be able to join any more (but haven't removed themselves from the waiting list). When they get a notification they can decide.